Style your way to the beach this summer with the Surf Life Original Cap.
Surf Life Cap
Cap size: One size fits most
Material: 100% Cotton Garment Washed
Care and cleaning instructions:
- Hand Wash
- Do not Tumble Dry
- Do not Bleach
- Do not dry clean
- Do not iron
Rock up in style at the beach this summer and cast some shade for better face protection.
Surf Life Surf School PTY Ltd pride themselves in offering quality products that you can enjoy to wear or gift to others. We want you to be fully satisfied with your purchase or gift to family and friends.
In the event that you are not entirely satisfied with your order, we have outlined our Returns and Refund Policy to ensure an efficient process for both parties.
1. Returns Eligibility:
To be eligible for a return, the item must be unused and in its original condition. This includes the items original tags and packaging.
2. Timeframe for Returns:
You have 7 days from the date of delivery to initiate a return. All returns need to be submitted in writing to firstname.lastname@example.org and the return timeframe will start from the day we received your written email.
3. Return Process:
You can reach us via email email@example.com or telephonically on 0836226993 and provide us with your order details, the reason to return the item(s), and any supporting information (e.g. images).
4. Shipping the Return:
You are responsible for the shipping costs associated with the return, unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged product, etc.). Please ensure the item is securely packaged to prevent damage during transit. The item(s) need to be returned to the Surf Life Surf School PTY Ltd address. This will be provided in a return note.
5. Refund Process:
Once we receive and inspect the returned item, we will notify you of its status via email or telephonically. If the return is approved, we will initiate a refund to your original payment method within 5 business days. The refund amount will exclude any shipping charges unless it was our error. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.
7. Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact Us immediately. We may require photographic evidence of the damaged or defective product to proceed with the return. Please email all images of the damaged or defective product to firstname.lastname@example.org
If you need to cancel an order, please do so on the same day of your order or within 1 day of placing the order. Please communicate via telephone: +27836226993 or email: email@example.com. Once the order has been processed and shipped, it cannot be canceled, and you will need to follow the standard return process.
9. Non-Returnable Items:
The following items are non-returnable: Personalised or custom-made products.
10. Changes to the Returns and Refund Policy:
Surf Life Surf School PTY Ltd reserves the right to modify or update this Returns and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our Returns and Refund Policy, please don't hesitate to reach out to us 0215574532 or firstname.lastname@example.org
Last updated: 2 November 2023
Surf Life Surf School PTY Ltd make use of various local courier providers and will not be held responsible for damaged goods/items during transit by the selected courier company for your delivery.
Your item(s) will be shipped within 1-3 business working days from the order date.
Please specify clearly and in full your delivery address, contact details and any notes regarding receiving your parcel so arrangements an be made with the courier company.
Surf Life Surf School PTY Ltd will not be held liable for incorrect addresses or contact information provided. Please ensure that you are able to receive your package once you have placed your order.